Refund policy

Refund Policy

Eligibility for Refunds: Refunds are available for products that are damaged, defective, or incorrect upon delivery. To qualify, you must notify us within 7 days of receiving the product.

Timeframe: Refunds will be processed within 14 days of receiving the returned product.

Process: To request a refund, please contact our customer service team at [email address]. Include your order number and a description of the issue.

Non-Refundable Items: Certain items, such as perishable goods and clearance items, are not eligible for refunds.

Shipping Costs: Shipping costs are non-refundable unless the return is due to an error on our part.